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DATA DELETION

Delete Your Runner Data

Complete guide to removing your game progress and achievements

Important Notice

Data deletion is permanent and cannot be undone. This will remove all your running progress, high scores, character customizations, achievements, and coin collection from Endless Runner. Your running legacy will be permanently erased.

In-App Reset

Steps:

  1. Open Endless Runner app
  2. Go to Settings menu
  3. Select "Account & Data"
  4. Tap "Reset All Progress"
  5. Confirm deletion twice

Processing Time: Immediate

Status: Available when app launches

Clear App Data

Steps:

  1. Go to device Settings
  2. Select Apps/Applications
  3. Find Endless Runner app
  4. Tap "Storage"
  5. Select "Clear Data"
  6. Uninstall the app

Processing Time: Immediate

Note: Removes all local data

Email Request

Required Information:

  • Player username or ID
  • Device information and OS version
  • High score for verification
  • App version number
  • Reason for deletion (optional)

Processing Time: Up to 30 days

Email: sales@xigmapro.com

What Running Data Will Be Deleted

Game Progress

  • High scores and personal best distances
  • Total running distance and session records
  • Level progression and environment unlocks
  • Daily mission completion history
  • Achievement badges and milestone rewards

Character & Customization

  • Character selections and custom outfits
  • Unlocked runners and special abilities
  • Coin collection and spending history
  • Power-up preferences and usage patterns
  • Visual customizations and upgrades

Performance Statistics

  • Obstacle encounter and survival rates
  • Power-up collection and effectiveness data
  • Environment-specific performance metrics
  • Running pattern analysis and insights
  • Leaderboard rankings and positions

Social & Settings

  • Friend lists and social connections
  • Shared achievements and score comparisons
  • Game settings and control preferences
  • Notification settings and alerts
  • Cloud save data and backups

Deletion Timeline

1

Immediate (0-24 hours)

Game progress reset, local data cleared, leaderboard entries removed

2

7-30 Days

Cloud save data deleted, server-side statistics removed, achievements anonymized

3

90 Days

Complete removal from backup systems, analytics databases, and game archives

Important Considerations

Game Progress Recovery

Once deleted, your running progress cannot be recovered. You will start as a new runner if you reinstall the game.

Leaderboard Impact

Your high scores will be removed from global leaderboards, potentially affecting other players' relative rankings.

Character Customizations

All unlocked characters, outfits, and customizations will be permanently lost and cannot be restored.

Social Features

Friend connections and shared achievements will be removed, and you'll be automatically unfriended from other players' lists.

Need Help?

If you have questions about data deletion or need assistance with the process, contact our support team:

Our support team typically responds within 24-48 hours during business days.