DebtZero India Privacy Policy

Last updated: November 28, 2025

1. Introduction

XigmaPro Private Limited ("we," "our," or "us") operates DebtZero India, a comprehensive debt optimization and financial planning platform for Indian consumers. This Privacy Policy explains how we collect, use, disclose, and safeguard your sensitive financial information and personal data.

2. Information We Collect

Financial Information:

Loan details (amounts, interest rates, tenure, EMIs)
Credit card information (balances, limits, minimum payments)
Bank account details for analysis purposes only
Income and expense categorization
Investment portfolio and savings information
CIBIL score and credit history (with consent)

Personal Information:

Name, age, and contact information
Employment details and income verification
Financial goals and debt repayment preferences
Risk tolerance and investment preferences

3. How We Use Your Information

Provide personalized debt optimization strategies
Calculate optimal EMI payments and repayment schedules
Analyze financial health and provide recommendations
Create customized debt consolidation plans
Monitor progress towards debt-free goals
Provide insights on interest savings opportunities
Generate financial reports and analytics
Offer relevant financial products and services

4. Financial Data Security

We implement bank-grade security measures to protect your financial information:

Encryption: All financial data is encrypted using AES-256 encryption
Secure Storage: Data stored in SOC 2 compliant cloud infrastructure
Access Controls: Multi-factor authentication and role-based access
Regular Audits: Quarterly security assessments and penetration testing
Compliance: Adherence to RBI guidelines and Indian data protection laws

5. Information Sharing and Disclosure

We may share your information in limited circumstances:

Financial Partners: With your consent, to facilitate loan refinancing or debt consolidation
Credit Bureaus: For credit score monitoring and improvement recommendations
Service Providers: Encrypted data with verified financial technology partners
Legal Compliance: When required by Indian financial regulations or court orders
Anonymized Analytics: Aggregated, non-identifiable data for financial research

We never sell your personal financial information to third parties.

6. Third-Party Integrations

Our platform may integrate with the following services:

Account Aggregators: Licensed AA entities for secure bank data access
Credit Bureaus: CIBIL, Experian, Equifax for credit monitoring
Banking APIs: Secure connections to major Indian banks
Payment Gateways: For subscription and service payments
Analytics Services: For app performance and user experience improvement

7. Your Rights and Controls

Data Access: View and export all your financial data and analysis
Data Correction: Update or correct any financial information
Consent Management: Grant or revoke consent for specific data uses
Data Portability: Export your data in a structured format
Account Deletion: Permanently delete your account and all associated data
Communication Preferences: Control financial alerts and notifications
Third-party Sharing: Opt-out of data sharing with financial partners

8. Data Retention

We retain your financial data for as long as necessary to provide debt optimization services and as required by Indian financial regulations. Typically, this includes maintaining records for 7 years after account closure for tax and regulatory compliance purposes.

9. Indian Regulatory Compliance

DebtZero India complies with Indian financial regulations including:

Reserve Bank of India (RBI) guidelines on data protection
Digital Personal Data Protection Act, 2023
Credit Information Companies Regulation Act, 2005
Information Technology (Reasonable Security Practices) Rules, 2011

10. International Data Transfers

Your financial data is processed and stored within India. Any international data transfers are conducted in accordance with RBI guidelines and include appropriate safeguards to protect your financial information.

11. Children's Privacy

DebtZero India is intended for adults aged 18 and above who can legally enter into financial agreements. We do not knowingly collect financial information from minors without proper parental consent and legal guardianship verification.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or regulatory requirements. We will notify you of material changes through the app and via email, providing you with an opportunity to review and consent to the updated policy.

13. Contact Information

For questions about this Privacy Policy or our data practices, contact us:

XigmaPro Private Limited

Data Protection Officer

Email: sales@xigmapro.com

Phone: +91 8902496474

Website: xigmapro.com

For urgent financial data concerns, please email us with "URGENT - Financial Data" in the subject line.